Last Updated: December 21, 2025
Welcome to CRASH LENS. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and CRASH LENS ("Company," "we," "us," or "our") governing your access to and use of our crash analysis platform, website, and related services (collectively, the "Service").
BY ACCESSING OR USING CRASH LENS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICE.
THESE TERMS CONTAIN IMPORTANT PROVISIONS INCLUDING LIMITATIONS OF LIABILITY, DISCLAIMERS OF WARRANTIES, INDEMNIFICATION OBLIGATIONS, AND A BINDING ARBITRATION CLAUSE. PLEASE READ SECTIONS 9-14 CAREFULLY.
By creating an account, accessing, or using the Service, you represent and warrant that:
CRASH LENS provides a web-based platform designed to assist traffic safety professionals in analyzing crash data, identifying patterns, and developing safety recommendations. The Service includes:
THE SERVICE IS PROVIDED AS A PROFESSIONAL ASSISTANCE TOOL ONLY. CRASH LENS DOES NOT REPLACE THE INDEPENDENT PROFESSIONAL JUDGMENT, EXPERTISE, AND RESPONSIBILITIES OF LICENSED ENGINEERS, TRAFFIC SAFETY PROFESSIONALS, OR GOVERNMENT OFFICIALS.
ALL OUTPUTS, RECOMMENDATIONS, ANALYSES, AND REPORTS GENERATED BY THE SERVICE ARE FOR INFORMATIONAL AND REFERENCE PURPOSES ONLY. YOU ARE SOLELY RESPONSIBLE FOR INDEPENDENTLY VERIFYING ALL DATA, VALIDATING ALL RECOMMENDATIONS, AND MAKING YOUR OWN PROFESSIONAL DETERMINATIONS REGARDING ANY ACTIONS TAKEN OR NOT TAKEN.
To access certain features of the Service, you must create an account. When creating an account, you agree to:
You are solely responsible for all activities that occur under your account. We are not liable for any loss or damage arising from unauthorized use of your account.
The Service is offered through various subscription plans:
All plans support "bring your own key" for AI features using your own Claude API key. You are responsible for compliance with Anthropic's terms of service and any associated costs.
You may use the Service for:
You agree NOT to:
You retain ownership of all data you upload to the Service ("User Data"). By uploading data, you grant us a limited license to process, store, and display your data solely for the purpose of providing the Service to you.
You are solely responsible for:
The Service integrates with external data sources including Virginia Roads, TREDS, and ArcGIS. We do not control the accuracy, availability, or completeness of third-party data. Your use of third-party data is subject to those providers' terms and conditions.
The Service, including all software, algorithms, designs, text, graphics, logos, and other content (excluding User Data), is owned by CRASH LENS and protected by intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, service marks, or trade dress.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during the subscription term.
If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use that feedback without restriction or compensation to you.
We will treat your User Data and account information as confidential, subject to our Privacy Policy. However, we may disclose information if required by law, legal process, or government request.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CRASH DATA, ANALYSIS RESULTS, AI-GENERATED RECOMMENDATIONS, COUNTERMEASURE SUGGESTIONS, OR OTHER OUTPUTS PROVIDED BY THE SERVICE. CRASH DATA IS OBTAINED FROM THIRD-PARTY SOURCES AND MAY CONTAIN ERRORS, OMISSIONS, OR OUTDATED INFORMATION.
THE SERVICE DOES NOT PROVIDE PROFESSIONAL ENGINEERING, LEGAL, MEDICAL, OR OTHER PROFESSIONAL ADVICE. ANY INFORMATION OR RECOMMENDATIONS PROVIDED BY THE SERVICE ARE FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE RELIED UPON AS A SUBSTITUTE FOR PROFESSIONAL JUDGMENT AND INDEPENDENT VERIFICATION.
We make no warranties regarding any third-party services, data providers, or integrations. Your use of third-party services is at your own risk.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CRASH LENS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, OR AFFILIATES BE LIABLE FOR ANY:
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
You acknowledge that these limitations of liability are an essential element of the agreement between you and CRASH LENS, and that the Service would not be provided to you without these limitations.
CRASH LENS IS A DATA ANALYSIS AND VISUALIZATION TOOL DESIGNED TO ASSIST TRAFFIC SAFETY PROFESSIONALS. THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL ENGINEERING JUDGMENT, FIELD INVESTIGATIONS, SITE-SPECIFIC ANALYSIS, OR COMPLIANCE WITH APPLICABLE STANDARDS AND REGULATIONS.
WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE SERVICE WILL RESULT IN IMPROVED TRAFFIC SAFETY, REDUCED CRASHES, PREVENTED INJURIES, OR SAVED LIVES. TRAFFIC SAFETY IS INFLUENCED BY NUMEROUS FACTORS BEYOND THE SCOPE OF ANY ANALYTICAL TOOL.
Users who are licensed professional engineers, transportation planners, or government officials acknowledge and agree that:
YOU ARE REQUIRED TO INDEPENDENTLY VERIFY ALL CRASH DATA, LOCATION INFORMATION, AND ANALYSIS RESULTS BEFORE MAKING ANY ENGINEERING DECISIONS OR RECOMMENDATIONS. CRASH DATA FROM ANY SOURCE MAY CONTAIN ERRORS IN LOCATION CODING, SEVERITY CLASSIFICATION, CONTRIBUTING FACTORS, OR OTHER FIELDS.
CRASH LENS, ITS OWNERS, OPERATORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY TRAFFIC CRASHES, PERSONAL INJURIES, PROPERTY DAMAGE, OR DEATHS THAT OCCUR ON ANY ROADWAY, REGARDLESS OF WHETHER:
AI-GENERATED ANALYSES, RECOMMENDATIONS, AND REPORTS ARE PROVIDED FOR REFERENCE ONLY. AI OUTPUTS MAY CONTAIN ERRORS, HALLUCINATIONS, OR INAPPROPRIATE RECOMMENDATIONS. ALL AI-GENERATED CONTENT MUST BE REVIEWED BY A QUALIFIED PROFESSIONAL BEFORE USE.
You agree to indemnify, defend, and hold harmless CRASH LENS and its officers, directors, employees, agents, suppliers, licensors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
This indemnification obligation will survive termination of these Terms and your use of the Service.
Before initiating any formal dispute resolution, you agree to contact us at aicreatesai08@gmail.com and attempt to resolve the dispute informally for at least 30 days.
If we cannot resolve a dispute informally, you and CRASH LENS agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Virginia, USA.
YOU AND CRASH LENS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Notwithstanding the above, either party may bring an individual action in small claims court for disputes within that court's jurisdiction.
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law principles. To the extent litigation is permitted, you consent to the exclusive jurisdiction and venue of state and federal courts located in Virginia.
You may terminate your account at any time by contacting us or using account settings. Upon termination, you will lose access to the Service and your data may be deleted according to our data retention policy.
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice, including for:
Upon termination, your right to use the Service ceases immediately. Sections 6.2, 7, 9-14, 16, and 17 survive termination.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and CRASH LENS regarding the Service and supersede all prior agreements and understandings.
If any provision of these Terms is found to be unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, labor disputes, or internet service disruptions.
We may provide notices to you via email, posting on the Service, or other reasonable means. You may provide notices to us at the contact information below.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by:
Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service.
If you are using the Service on behalf of a government agency:
You agree to comply with all applicable export control laws and regulations. You represent that you are not located in, or a national of, any country subject to U.S. sanctions.
For questions about these Terms of Service, please contact us:
CRASH LENS
Email: aicreatesai08@gmail.com
BY USING CRASH LENS, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. YOU ALSO ACKNOWLEDGE THAT THESE TERMS, TOGETHER WITH THE PRIVACY POLICY, REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND CRASH LENS, AND THAT THEY SUPERSEDE ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN YOU AND CRASH LENS RELATING TO THE SUBJECT MATTER OF THESE TERMS.